Privacy Policy

Da Baffone Cucina Italiana (“we,” “us,” or “our”)

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a contact form, or make a payment through our online billing system.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect personal information that you voluntarily provide when using our website, including when you:

  • Submit a contact form
  • Communicate with us by phone or email

This may include:

  • Name
  • Email address
  • Phone number
  • Address or service location
  • Billing or invoice details entered into forms
  • Any additional information you choose to provide

We do not require account creation to use our website.

We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, device information, and pages visited. This information is used to help maintain site security and performance.

Google Analytics

We use Google Analytics to understand how visitors use our website and improve performance.

Google Analytics may collect:

  • Pages visited and time spent on the site
  • Browser and device type
  • General geographic location (based on IP address)
  • Referral sources and search terms

This information is collected in aggregated form and does not directly identify you.

Contact Forms

When you submit a contact form, we collect the information you provide in order to:

  • Respond to inquiries
  • Provide estimates or service information
  • Communicate about landscaping services

We do not sell or use contact form submissions for unrelated marketing purposes.

Gift Cards (WooCommerce)

Our website may offer digital or physical gift cards for purchase through WooCommerce. When you purchase a gift card, we collect information necessary to process your order, including:

  • Purchaser name
  • Email address
  • Billing information
  • Gift card recipient name and email (if applicable)
  • Order and transaction details

Gift card payments are processed securely through our third-party payment processor – PayPal. We do not store full credit card or payment details on our servers.

Gift cards are delivered electronically or fulfilled according to the method selected at checkout. Email delivery may be handled through automated WooCommerce notifications or integrated email services.

We use this information to:

  • Process and fulfill gift card purchases
  • Deliver gift cards to recipients
  • Provide customer support related to orders
  • Maintain records for accounting and legal compliance

Gift cards may be treated as store credit or prepaid value depending on our store policies and are subject to any applicable terms and expiration rules disclosed at the time of purchase.

We do not sell or rent gift card purchaser or recipient information. Information is only shared with trusted service providers necessary to complete the transaction and deliver the service.

If you have questions about a gift card purchase, you may contact us using the information provided on our website.

How We Use Your Information

We use the information we collect to:

  • Respond to customer inquiries
  • Provide landscaping services and support
  • Process and record payments
  • Send service-related communications
  • Improve our website and user experience
  • Maintain website security and functionality

How We Share Your Information

We do not sell your personal information.

We may share information only when necessary to operate our business, including with:

  • Gravity Forms (form processing)
  • PayPal (payment processing)
  • Google Analytics (website analytics)
  • Website hosting and email providers
  • Legal or regulatory authorities, when required

These third parties only receive the information necessary to perform their services and are not permitted to use it for other purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable basic website functionality
  • Support contact and billing forms
  • Analyze website traffic (Google Analytics)
  • Improve user experience

Third-party services such as PayPal and Google Analytics may also set cookies when you interact with our site.

You can disable cookies through your browser settings, but some features of the site (including forms and payments) may not function properly.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services and customer support
  • Maintain billing and payment records
  • Respond to inquiries
  • Comply with legal, tax, or accounting obligations

When no longer needed, information is securely deleted or anonymized where appropriate.

Data Security

We use reasonable technical and organizational measures to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Payment information is securely handled by PayPal and is not stored on our servers.

Children’s Privacy

We do not knowingly collect information from children under 18. If we become aware that such information has been submitted, we will delete it promptly.

Your Privacy Rights

You may request to:

  • Access your personal information
  • Correct or update your information
  • Request deletion of your information

To make a request, contact us using the information on our website.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

You have the right to request that we disclose:

  • The categories of personal information we collect
  • The categories of sources from which we collect personal information
  • The business or commercial purpose for collecting or sharing personal information
  • The categories of third parties with whom we share personal information

You also have the right to request:

  • Access to the personal information we have collected about you
  • Deletion of your personal information, subject to certain legal and regulatory exceptions
  • Correction of inaccurate personal information
  • Information about whether your personal information has been sold or shared

We do not sell or share your personal information for cross-context behavioral advertising or marketing purposes.

To exercise your rights, please contact us using the contact information provided on our website. We may need to verify your identity before processing your request.

We will respond to your request within the time required by applicable law.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at 815-893-6149.

Last updated: June 29, 2026